IT System specialist
מס' המשרה: 20970
שם המשרה: IT System specialist
אזור: השרון
תיאור של המשרה:
IT System specialist
Engineering degree or equivalent professional technical experience
Experience is Performing technical analysis, installation, maintenance, and modification of operating system software (Windows and Linux).
Troubleshoots and resolves problems and monitors system performance while simultaneously support staff engaged in similar effort
Strong technical knowledge of VMware virtualization technologies
Experience in working with NetApp Storage platforms.
Experience working with SAN and NAS infrastructures - Settings and Operation.
Windows/Linux System Administration Experience in an enterprise environment.
High level of service and interpersonal communication.
High level English - Both Verbal and Writing – must.
Background in SQL (plus)
Knowledge of Docker, Kubernetes -An advantage.
Response, diagnosis, resolution and tracking by phone, email and chat of customer support queries.
Maintain response and resolution speed as defined by SLA
Networking: familiarity with the routing protocols
Knowledge of the internet: protocols, concepts etc (HTTP, DNS, SSL, TCP/IP).
Build technical ation, procedures
Ability to read and understand logs (OS and Applications).