מס' המשרה: 20673
שם המשרה: NOC/SOC Manager
אזור: גוש דן
תיאור של המשרה:
, a world-leading provider of solutions and services for iLottery and iGaming operators, is looking for an SRE Team Leader to join our dynamic Technical Operations Group.
The SRE team leader will be responsible for defining and developing operating procedures for a 24x7 NOC and building a team of analysts that can support the operational duties of the NOC/SOC/SRE.
Supervising and coordinating the team's activities during shifts to deliver outstanding quality and service to our customers in compliance with SLA requirements.
Day-to-day management of the team
Monitor and support the company's production environments ((i.e., system uptime, performance, customer accessibility, security)
Manage production events/incidents end to end
Recruit and train NOC/SOC/SRE engineers
Ensure SOC Operations comply with company security policies and cloud security best practices
Establish, integrate and maintain complex monitoring systems (SCOM, SPLUNK, New Relic, etc.)
Design and write monitoring solutions and automation for an ever-changing environment
Design, write and maintain playbooks for managing production events
Assist in coordinating operations and engineering teams to identify errors and anomalies
Identify ongoing gaps and potential risks for the company's customers/systems and escalate to relevant parties within and outside the company
Work in close collaboration with various departments such as R&D, Product, Projects, IT, DBA, etc.
Experience in leading SRE team- a MUST
Experience in advanced NOC/SOC/SRE and support (Tier 3/4) positions- a must
24/7 availability for escalations and handling critical production incidents- a must
Knowledge with a scripting language, Python, Power Shell, SQL- a must
Familiarity with network and server infrastructure- a must
Strong understanding of web and web-related technologies- a must
Working knowledge with container-based environments (k8s) and with Kafka-Advantage
Experience with centralized logs solutions (SPLUNK, ELK, etc.)
Experience with application monitoring solutions (New Relic, Dynatrace, etc.)
Driven, Motivational, Hands-On, and Responsible
Proven experience with Linux and Windows-based systems- Advantage